BUSINESS IT DEPARTMENT
Why chose Fuse for your Business IT department:
- No one man shop: Don’t have all your eggs in one basket when it comes to your company’s technology or data.
- In Depth Tracking: Track your issue every ounce of the way, with Fuse’s comprehensive account management system.
- No automated systems: You will never have to press one for support, you get a real person on each and every call.
- No limit on our knowledge base: Fuse employs some of the broadest minds in the metro Detroit area that we literally do it all!
- Done Right the first time: Stop paying over and over again to have your issue resolved. Fuse will do it right the first time.
YOUR BUSINESS IT SERVICE COMPANY
Here at Fuse, we are your total IT Department. Our business model is set up in such a way that your staff and vendors will think you have your very own in-house IT team.
We’ve all seen it – in Fortune 500 companies, virtually any piece of technology can be brought to the internal IT department for consultation or support; that’s what we do! We give small business a powerful and diverse service set that rivals enterprise IT. From running cable to advanced server and cloud support, we have you covered.
We do IT all! And here’s how…
It’s all about diverse technical know-how. In every new hire, we look for individuals with a skill set that is different from what we already have on the Fuse team. This constant diversification in brain power allows us to bring you an entire portfolio of technology services and solutions for your business.
At our Ferndale offices, our tech area rivals that of most Fortune 500 companies. When you walk into our “tech tank”, you are immediately surrounded by a wall of LED TVs – all dedicated to monitoring client systems in real time. The minute there is an issue with your technology, we’re on it!
Help Desk: Fuse will also provide you with Help services. Now, we know what you’re thinking… hold times and outsourced technicians that stick to a script so tightly you may as well be talking to an auto-attendant. Not at Fuse! Our support desk is operated by personable Fuse specialists right out of our Ferndale office!
COMPLETE SERVICE LIST
Desktop support and installation
Server support and installation
Wireless and internet connectivity
Phone, mobile, and tablet support and setup
Remote support and monitoring
Hardware and software upgrades
Anti-virus and anti-spyware
Cloud computing solutions
Backup, server, and network monitoring
Custom software support
Managed cable solutions