We have been getting a lot of questions on how Fuse’s remote backup service is different from the “other guys”, so we decided to write a brief article to show exactly how Fuse’s service is superior to the other guys remote backup service.
Just because someone has a remote backup service, doesn’t mean it’s actually working.
Usually you would have to pay a tech person to check your remote backup, and to also verify you didn’t go over your allotted space with the vendor, or to check if it is even working at all. That is where our remote backup service is different, we monitor it daily from our system. There is no need to log into your servers/workstations for Fuse to check on your remote backup; with Vault your backups are prominently displayed within our tech center on a constant basis.
Frequently Asked Questions
Q: What is the difference between Fuse’s Remote Backup Service “Vault” and other remote backup services?
A: Like any piece of software, it needs to be monitored and maintained in order to be sure the backups are happening correctly. If the other guy’s software stops running or experiences an issue, it’s up to you as the customer to notice it and repair it or to pay someone like Fuse to do so. Unfortunately, in many cases, it’s when you needed it to work the most. So just because you have signed up with the service that doesn’t mean it’s actually working. With Fuse’s Vault, your backups are monitored on a daily basis. They are displayed on one of our many big screens in the Fuse tech area, which means Fuse is always aware of your backup status since it’s displayed front and center.
Q: The other remote backup services are cheaper.
A: The same saying goes in technology: you get what you pay for. Keep in mind they are only cheaper on the face value of the service. If it needs to be repaired or maintained to make sure its running properly, you have to pay an hourly rate for a tech person to repair or maintain and not knowing how often this will need to be done does not provide excellent budget guide lines. With Fuse’s remote backup, anything done to maintain or monitor it is included in the monthly fee.
Q: I have remote backup already.
A: While many have remote backup, how often is it actually checked on a daily basis? Just because someone has service, it does not always mean it’s actually functioning properly.
Fuse’s Vault will give you the peace of mind you are looking for when it comes to backing up your essential company data. No other service will provide you with:
- Managed, Monitored and Maintained.
- One monthly fee which includes anything and everything necessary to make sure your remote backups are running properly.
- No hourly costs to repair, maintain, or to check that remote backups happened properly.
- Backups are monitored in Fuse’s Tech Center, on a 42in LCDs, prominently displayed, all day every day.
- Fuse is alerted immediately if a remote backup on your system has not taken place