Change is a constant when it comes to technology and we at Fuse believe on being on that cutting edge. We refuse to be stuck in our old ways, especially when there are better ways of getting work done! That being said, the way we do business is a changing!
Website:
Our new website is on the way. It will have many more interactive features and a ton of resources for our clients.
Help Desk:
The new web portal is coming, in which you will be able to track every task Fuse is working on for your company – in real time! Don’t worry, its FREE
The Look of Fuse:
The finishing touches are being placed on our new logo, as well as a ton of new marketing material. Oh yea, shirts and hats are coming too!
Secondary Technicians and Help Desk Managers:
Every client is familiar with their primary tech, (don’t worry that person is not changing), and we have always had a secondary technician on every client’s account; however, we realized that our clients were not familiar enough with their secondary tech. Fuse is in the process of creating a “Get to Know Your Tech Sheet” which will give you better insight on everyone who services your account.
As part of the process of better servicing our clients, Fuse is implementing a Help Desk Manager on every clients account. What this person does is monitor every tech request that comes into your account, making sure that everything is handled with the utmost care.
In Sum:
As we are constantly trying to not only better ourselves but to better the services we provide, our core values have not changed. If it weren’t for you we wouldn’t be here!
