Detroit Businesses – Don’t be surprised by your IT billsManaged IT Services
Flat Rate Monthly Billing

FLAT FEE
Stop being billed for the same things time and time again – we give you one, flat monthly rate.
MONITORING
Think of NASA’s control room; the moment your system has an issue, we notify you and jump on it immediately.
SECURITY
Give your organization peace of mind by knowing that the security pros are constantly on guard.
ONSITE / REMOTE SUPPORT
Fuse includes both onsite and remote support in our managed IT services packages.
SUPPORT DESK
Dedicated support desk – located locally, at our Ferndale offices.
BACKUPS / ANTIVIRUS
We actively monitor and maintain your backups, and keep your environment virus free!

The perks of Managed IT Services

  • Backup Monitoring
  • Connectivity Monitoring
  • Online Ticket Management
  • File sharing and security administration
  • Event Log monitoring
  • Patch Management
  • Executive Reporting
  • Remote control support
  • Vendor Management

Fuse’s 3 M’s of Managed Service

With Fuse’s Managed Service we become the total IT Department for your organization. Our cutting-edge systems allow us to monitor, manage, and maintain your technology like you’ve never seen before. Have an entire tech team at your beck and call – without the cost of an in-house IT Department.

MONITOR
We understand that each company has their own applications and services that aid them in their success. We monitor those applications and services to avoid costly downtime or loss of essential data.
MANAGE
Keeping your systems up to date and running smoothly is our top priority. We keep your network in top shape to ensure you experience as little downtime as possible.
MAINTAIN
Our Network Administrators have the ability to do it all. They monitor and maintain on a constant basis, fixing problems before users even know there was one. Imagine your issue being resolved without ever having to pick up the phone!

Your IT Department

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Support Desk

Never outsourced, answered by a real person located in Ferndale without hold times.

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Network Administrator

Handles of all your high end support needs, and manages proactive maintenance.

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VCIO – Virtual Chief Information Officer

A technical consultant that analyzes your business and how the evolution of technology can help productivity and, best of all, the bottom line.

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Director of Technical Services

Boss man – the head of your IT department.

SUMMARY OF BENEFITS

Start by budgeting with the same flat rate every month for all the support and maintenance you will need. Other perks our South-East Michigan clients receive include:
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TIME SAVINGS FOR YOUR STAFF

No longer will your office manager have to approve and coordinate calls made to your support provider.

Less downtime allows you to keep doing what you do best. With a fully managed system, free from the constrictions of hourly billing, you can rest assured that every computer, server, and all the technology on your network will run more smoothly.

No need to review tedious hourly bills — every bill is the same!

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BETTER COMMUNICATION

Never again will you have to question whether your IT is making a suggestion for your benefit or theirs.

Being linked to our exclusive “Fusion” system will enable Fuse to communicate accurate and up-to-date information about your system at any time.

Our executive reporting allows you to know the state of all of your technology.

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FULLY MANAGED AND MONITORED

Not being constrained by hourly rates allows Fuse to implement any patch or technology fix on a consistent basis in order to give you the computing environment you were always meant to have.

Peace of mind. Knowing that all of your backups, anti-virus, workstations, and server(s) are being monitored and maintained on a consistent basis.

Thought our response times were fast before? With Fusion they are even better!

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248-545-0800

Located in Ferndale, Fuse Technology Group is the premier provider of Business IT Services. Providing business computer support to hundreds of clients in Detroit, Troy, Southfield, Royal Oak, Birmingham and throughout the state of Michigan.

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    If you wish to receive our latest news in your email box, just subscribe to our newsletter. We won’t spam you, we promise!

      248-545-0800

      Located in Ferndale, Fuse Technology Group is the premier provider of Business IT Services. Providing business computer support to hundreds of clients in Detroit, Troy, Southfield, Royal Oak, Birmingham and throughout the state of Michigan.

      Copyright © 2021 – Fuse Technology Group, Inc.