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Fuse Technology Group | The Full-Time Fuser – Never be without I.T Support!
Fuse Technology Group is the premiere provider of Business IT Services and computer support in Detroit, Troy, Southfield, Royal Oak, Birmingham and throughout the state of Michigan.
Business Computer Support, Business IT services, Michigan computer services, IT support Business, Michigan IT support, Detroit, Troy, Southfield, Royal Oak, Birmingham
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Technician Support

The Full-Time Fuser – Never be without I.T Support!

 

The full-time Fuser. Good for your company. Great for your bottom line

You know your business inside and out. You structure it to succeed and handpick your team to perform. But in a time filled with ever-changing technology, your best investment just may be your IT personnel. Unfortunately, it may also be the side of your business you know the least about.

The Hiring Process Made Easy

Fuse cuts through all the “tech speak” and jargon that fills an IT professional’s resume and get to the real questions to gauge their actual skill set.

Hiring always comes with headaches, regardless of which position needs to be filled. These can become migraines when it comes to acquiring a new or initial I.T professional. The problem stems from a non IT professional trying to navigate through the tech speak and determining how much an applicant really knows and if their experience is relevant for your needs. At Fuse, the hiring process is deliberate and extensive to find the very best applicant from a large pile of resumes.

Vetting:

Finding an IT professional that blends well with a corporate culture can be a steep order to fill. Technology is a highly specialized field and the people drawn to it are a unique breed of individuals. We’ve all met the condescending IT guy, or heard horror stories of the embellisher who lied their way through the interview process. Fuse has the knowledge and experience to hire the professional who has the right experience, personality, and skill set to support your technology needs.

Screening:

To avoid situations where an applicant has strongly embellished their skills, Fuse performs a series of technical tests and practical screenings prior to hiring a new team member to ensure their skills meet our high standards and the quality of support our clients have come to expect.

Interviewing:

Fuse cuts through all the “tech speak” and jargon that fills an IT professional’s resume and get to the real questions to gauge their actual skill set. Better yet, we know what their answers should be and can filter through the unqualified fast.

Included with The Full-Time Fuser

Not only does a Full-Time Fuser take away the pitfalls from the hiring process, it also comes with the technician management, continual education/training, and unlimited support.

Management: It’s difficult to manage an IT professional when you’re not a technology expert yourself. Fuse provides comprehensive management services for the Full-Time Fuser while they are supporting your systems. We help manage their time, ensure critical tasks are properly prioritized, and are involved in how they are supporting your day-to-day needs.

Ongoing Education & Training: Fuse ensures your Technician is always up to date with the rapidly changing filed of technology. Every on-site Fuser receives continual education to stay ahead of the curve in regards to new trends, solutions, and products to keep your business on track.

Unlimited Support: An on-staff technician is limited in how they can support a network by their own knowledge. With Fuse, you not only get a Full-Time technician, but you also get the full team’s knowledge base if they encounter a rough spot or know that one of their co-workers has extensive experience with a specific issue.

The Benefits

Sometimes it’s hard to avoid mistakes if you’ve never dealt with them or have experienced hardships with your Technology. As a Managed Service Provider who supports hundreds of businesses in the Greater Detroit area, Fuse can help you avoid costly mistakes that we’ve repaired from our client’s previous tech support.

Here’s how the Full-Time Fuser can alleviate the pain points and headaches of supporting your technology:

  • Avoid Turnover: Save time and money by hiring someone who’s suited for your business. If for whatever reason your Fuser isn’t working out, we’ll provide someone new. It’s as simple as that.
  • Never a Vacation or Sick Day: If your primary technician has to miss a day, we’ll have another tech in that seat to make sure your technology needs never skip a beat.
  • HR is Handled: Never worry about raises, unexpectedly quitting, or having to let someone go – Fuse handles all Human Resource Management.
  • Access to Limitless Technology Tools: Fuse utilizes otherwise cost prohibitive tools that are designed to monitor & maintain our client’s networks. When you utilize a Full-Time Fuser, all of these tools are available

 

The Big Picture

Direct employees require a lot of various costs: Compensation (salary), Insurance, Benefits, increase in business taxes, unemployment rates, and more. When looking at the big picture, a Full-Time Fuser provides a simple, cost effective solution.

Not only does Fuse cover the above costs, but all the other costs that come along with a new hire: Company computer, cell phone, mileage, raises, and management. With a Fuse Full-Timer you’ll also never lose a day of productivity because a direct hire took a vacation or sick day – Fuse will always ensure a replacement tech is in place to keep your business running.

Plain and simple, a Fuser just costs less! To find out more about having a Fuser at your organization full time.

Contact us today for a consultation.

Located in Ferndale, Fuse Technology Group is the premier provider of Business IT Services. Providing business computer support to hundreds of clients in Detroit, Troy, Southfield, Royal Oak, Birmingham and throughout the state of Michigan.

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