There are relatively few absolutes in business, but one has proven itself in recent years: a business’ IT is only going to become more and more complicated as it grows. New hardware and software is bound to be adopted over time, provided by a variety of vendors, particularly as the old is phased out. This is all on top of the regular maintenance your IT demands.
This is a lot to manage, and can easily pile up and overwhelm a single IT person or even a small team.
This is More Common than You Might Imagine…
Let’s break down what your IT department is responsible for, to illustrate how much they really do… often, behind the scenes with little recognition.
Any day, your IT team—whatever that looks like for your business—could be responsible for…
- General support for all of your other staff members and their technology
- Planning the technology future for your business
- Procuring the necessary tools and services
- Identifying potential security risks and resolving the issues that caused them
- Monitoring your network for issues and other signs of problems
- Maintaining the company’s network to ensure it is available
- Working with the vendors that supply your business to ensure you have the IT you need
- Training the rest of your team to understand the severity of cyberattacks and how to report any they suspect they’ve found
It’s also important to remember that this list is just a very basic overview, greatly simplifying a lot of what the average IT team is tasked with doing each day. In addition, it is also important to remember that a lot has happened that only complicates this further—remote work adds another layer of complexity to all of this, and that’s just one example.
…But It Doesn’t Have to Be!
We’re committed to assisting businesses of all shapes and sizes with their technology, even if they already have an internal team handling it. Don’t get us wrong, we’re not out to put anyone out of a job. Our goal is to support your IT—and, by extension, any existing IT team members you have.
Look at it like this: by working with us, you can hire an entire team of dedicated staff committed to your business and to get your in-house employees out of the weeds.
Whether you need assistance in carrying out and implementing a specific project, or you want someone to focus on your technology’s overall maintenance and health, we’ll be there. Regardless of how complicated your network is, our team is well-equipped to handle it.
Our technicians thrive when they have a challenge to tackle.
Our team members will not only assist you in managing your business’ technology, they will also document everything—and I mean everything. The idea is to give your team the resources they’ll need to take full responsibility for your technology (although they are always welcome to reach out to us as well).
Again, we aren’t out to replace your team members… we’re just here to give them the resources they need to promote your business’ overall success.
If you’re interested in supplementing your current IT resources with the capabilities that our team has to offer, give us a call at 248.545.0800.