Look, I’m not going to pretend that the executive level of any size of business doesn’t already have plenty on its plate. Having said that, it is important that a business’ top dogs are on the same page as its IT team members. Let’s run through the different points that this relationship should focus on...
I’ve got to rant for a moment here: I. HATE. AUTO ATTENDANTS! I know I’m not alone here. I think anyone who has to call up a vendor or get support over the phone gets to enjoy that very specific type of frustration where a machine is telling you how important your call is, while...
It’s safe to say that businesses have had a difficult time lately. In addition to the issues caused by the COVID-19 pandemic, companies have also had to deal with supply chain issues and other challenges related to their data. How does your company manage its mission-critical technology solutions?
Innovation is something that you want the people working with your technology to have a highly-developed sense of. Creativity isn’t often associated with business IT, but it is something that should be considered a true benefit if it can be brought into your operations. Let’s explore exactly why creativity is an asset (even with your...
Burnout—a psychological process that can impact an employee and lead to stress, exhaustion, depression, and frustration—is a serious threat to any workplace. However, have you ever considered the potential harm that could be done if your IT-focused staff members succumbed to these feelings? Let’s examine the phenomenon of IT burnout, and how we can help...
Most businesses set out to do an IT project when their technology needs an upgrade. Whether your business is looking to add new hardware, refresh the systems you already have, migrate to the cloud, or add new applications to your playbook, it can get pretty intimidating as cost and time overruns threaten your profitability. This...
There are countless issues that could arise when it comes to managing and maintaining your technology, but the people who are in charge of the process should not be one of them. If you don’t have a dedicated IT team to take care of your business technology, you might not be properly maintaining your technology....
On the face of it, both models of IT support offer a business the benefits of outsourcing their IT. However, when we take a deeper dive, the differences between how the two services support a business can mean the difference between your business avoiding downtime and not.
Many businesses aren’t sure when or even if they should upgrade their technology. It is understandable that businesses, especially smaller businesses, try to squeeze every ounce of value out of their technology investments. However, there are risks of using technology that is too old. Here’s how to prevent them.